Submit a request – Frequently asked Questions

Your email address

Do you already drive a vehicle of our brand to which your inquiry refers?

Vehicle identification number(optional)

Please enter your vehicle identification number (17 digits).

Is a vehicle order available?

Does your enquiry relate to an active order process for a Carado vehicle with one of our trade partners?

Order reference

Unique reference of your order transaction with our trading partner

Do you have an enquiry about a registration-related topic?

Example: Upgrades/downgrades, COC papers, additional seat, type plate, wheels/tires, etc.

What type of approval do you require?

Please note that we need a copy of the registration certificate part 1 (vehicle registration document) to process your request.

To what permissible total mass do you want to load/unload your vehicle? (kg)(optional)

Please note that we need a copy of the registration certificate part 1 (vehicle registration document) to process your request.

Which tyres/rims do you want to use?(optional)

Please note that we need a copy of the registration certificate part 1 (vehicle registration document) to process your request.

Do you need information about your vehicle?

Example: Operating instructions, brochures, questions about vehicle equipment, etc.

Please select the information you need

Have you already been in contact with one of our dealers or service partners about your request?

Name of the dealer or service partner(optional)

Contact person at the trade or service partner(optional)

Last dealer contact(optional)

When was the last time you were in contact with your trade or service partner about your concern?

Subject

Description

Salutation(optional)

Name

First Name

Telephone number(optional)

Address(optional)

I have read the data protection regulations and agree to them.

All personal data is treated confidentially as a matter of principle. The data provided will only be stored and processed for the purpose of the customer enquiry. The stored data will not be passed on to unauthorised third parties. For detailed information on data protection and your rights as a data subject, please refer to our data protection declaration on our website. You can revoke this consent at any time by sending a short message by e-mail to info@carado.com.

Attachments(optional)

Add file or drop files here