Are you travelling in winter with your Carado camper van or motorhome and your step cannot be extended or can only be partially extended?
This is most likely due to a frozen mechanism of the step. Here the protective device - the pinch protection - has tripped due to overload current.
Please clean the inlet step and carefully remove the ice. This is usually sufficient to restore the function of the step.
If you have any questions, please contact your dealer or our support team.